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Bits and Pieces - Qualified Perceptions
firstfrost
firstfrost
Bits and Pieces
  • Last night, harrock and I went to Redbones. I had the jerk beef, which is the dish that comes with the Mandatory Warning "you know this is hot, right?" Afterwards, the waitress mentioned that I had "done the best job" she'd seen (in that I finished the sandwich, and didn't have to run shrieking from the restaurant, I suppose), which amused me.
  • A client in a customer satisfaction survey rated me by name as a 10 on a scale of 1 to 6! I am particularly excited by this because it was passed along to me by my boss's boss (hmmm, maybe that's my boss's boss's boss with our new redistribution, I forget...). I get a lot of happy users saying nice things about me which get sent back into our queue, but it feels too much like self-propagandizing to forward them all up the chain of command; having something come *down* the chain of command about me is very gratifying. Also, for technical reasons, most of the stuff I do doesn't interact with this particular survey tool at all, so I definitely got lucky.
  • A particularly surreal (and probably incomprehensible to half the people reading this) interaction from last night:
    A comment was made, by someone who I would begin to suspect of reading the moira diffs if I wasn't pretty sure he doesn't have the permissions to, that I had done something in moira that he found funny. But if he told me, then I might fix it, so he was at a loss for whether to tell me or not. After some discussion, we prevailed upon a neutral third party (recruited via -c help, and who we had to bribe with small campaign donations) to arbitrate on whether the incident was funny or evil; if it was ruled funny, then I wouldn't fix it, but if it was ruled evil, then I'd get to fix it. The arbitrator ruled that it was mostly silly, slightly funny, and probably not evil. So I got to hear what it was, and agreed that it was funny (in the somewhat esoteric realm of things where changes in moira can be considered funny at all...), and didn't fix it. I have often wished for Neutral Social Arbiters for particular interactions, though I suspect anyone getting along well enough to agree on the terms of engagement before the arbitration don't really need one.

Current Mood: cheerful cheerful

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Comments
dpolicar From: dpolicar Date: February 7th, 2008 05:12 pm (UTC) (Link)
Actually, I find this comes up with sharing "secrets" a lot.

Eventually, I decided the way around it was, when someone asks if they can tell me a secret, to explain that they can, and I will use my judgment when deciding who it's OK to share it with, and if they don't trust my judgment they should not share their secret with me.

hr_macgirl From: hr_macgirl Date: February 7th, 2008 06:02 pm (UTC) (Link)
dammit, it wasn't even me who sent the positive comment about you, and it should have been. I will rectify that Right Now.

edited to add: let me know if you hear about my feedback!

Edited at 2008-02-07 06:07 pm (UTC)
firstfrost From: firstfrost Date: February 7th, 2008 09:58 pm (UTC) (Link)
Even if I don't hear about it, thank you! :)
merastra From: merastra Date: February 7th, 2008 08:40 pm (UTC) (Link)

10!

I wish all the technical service people I had to deal with were you. :-)
countertorque From: countertorque Date: February 7th, 2008 09:28 pm (UTC) (Link)
A rule that the military taught me:

If you have something bad to say, tell me. If you have something good to say, tell my boss.

Of course, if I don't fix what I'm doing that's bad, then you should tell my boss. But, at least give me a chance.
firstfrost From: firstfrost Date: February 7th, 2008 09:45 pm (UTC) (Link)
That's a good rule. There's entirely too much "cc'ing the boss, and the boss's boss, on the thing I am unhappy about, will make me get a result faster" in the world. (it seems to plague harrock, whereas I run into it only rarely, thank heavens.)
kelkyag From: kelkyag Date: February 8th, 2008 07:40 am (UTC) (Link)
Yes. I haven't quite settled on a threshhold for the "failing to fix", though.
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